Legal

Privacy Policy

Last updated: April 1, 2026

Shiva Enterprises, located at #189, Sector 8, Ambala City, HR, India(“we”, “us”, or “our”), operates the Automo Soft platform. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly (name, email, business information) and information generated through your use of the Service (usage data, device information, log data).

  • Account Information: Name, email address, phone number, business name, and billing details when you create an account.
  • Dealership Data: Vehicle inventory, customer leads, deal records, and invoices that you enter into the platform.
  • Usage Data: Log data, device information, browser type, IP address, and how you interact with our platform.
  • Cookies: We use cookies and similar technologies to improve your experience. See our Cookie Policy for details.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your inquiries and requests
  • Monitor and analyze usage trends
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption in transit (TLS) and at rest. We perform regular backups and maintain strict access controls.

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the Service (hosting, payment processing, email delivery), subject to confidentiality agreements. We may also share data when required by law, court order, or governmental authority.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent at any time
  • Opt out of marketing communications

6. Data Retention

We retain your data for as long as your account is active. After cancellation, we retain data for 30 days to allow for export, then delete it permanently. Some data may be retained longer to comply with legal obligations.

7. Children

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this policy, contact us at privacy@automosoft.com.

Shiva Enterprises
#189, Sector 8, Ambala City, HR, India